Privacy Policy

Last updated: 15/08/2025

Available Property Services Limited (“APS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you interact with us, in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

APS is a property services contractor specialising in construction, refurbishment, and maintenance works for local councils, housing associations, and landlords.
Registered office: 1 Royal Terrace, Southend On Sea, Essex, United Kingdom, SS1 1EA
Email: apsltd@gmail.com

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact details – name, address, phone number, email

  • Project details – information relating to works requested or carried out

  • Financial information – where required for invoicing and payment

  • Website usage data – collected through cookies (see our Cookie Policy)

3. How We Collect Your Information

We collect data when you:

  • Contact us via phone, email, or website form

  • Engage us to carry out works or provide a quotation

  • Visit our website (via cookies and analytics tools)

4. How We Use Your Information

We use your personal data to:

  • Provide and manage our services

  • Communicate with you about works, enquiries, or issues

  • Process payments and invoices

  • Meet our legal and contractual obligations

  • Improve our website and services

5. Lawful Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract – to deliver the services you have requested

  • Legal obligation – to meet regulatory or statutory requirements

  • Legitimate interests – to manage our business and improve services

  • Consent – where you have agreed to specific uses of your data

6. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Subcontractors or suppliers involved in your project

  • Professional advisors (e.g., accountants, insurers)

  • Public authorities where legally required

7. Data Security

We take all reasonable steps to protect your data against loss, misuse, or unauthorised access.

8. Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes it was collected for, or as required by law.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request data portability

To exercise these rights, contact us at apsltd@gmail.com.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this policy or how we handle your data, please contact:
Data Protection Officer
Available Property Services Limited
1 Royal Terrace, Southend On Sea, Essex, United Kingdom, SS1 1EA
Email: apsltd@gmail.com